Terms and conditions

These terms govern your use of AKIEED and your purchase of its solar quotation review service. By opening an order or paying for it, you accept them. The service is provided by the AKIEED service provider.

1. The service

   AKIEED is an independent engineering review of solar installation quotations. You upload the quotation or quotations you received; we review them and deliver a report showing what each one includes, what it leaves out, our engineering findings, and the questions worth asking the supplier.

   The review is based only on the documents and information you provide. It does not include:

   • A site visit or inspection of the roof or wiring.
   • System design or a detailed load study.
   • Supply, installation or maintenance.
   • Any guarantee of a supplier's performance or workmanship.

   The purchase decision and choice of supplier are yours alone. We don't sell equipment and take no commission from any supplier.

2. Packages and prices

   Fixed packages cover systems up to 50 kWp; their prices are shown in Saudi riyals on the pricing page. The price shown when you open the order is the price you pay.

   Larger or more complex projects are priced per project: you upload the quotations and project details, we send you the review price and what it covers, and you pay nothing until you accept it.

3. Payment

   You pay by mada, card or Apple Pay on our payment provider's secure page. We never receive or store your card details.

   Pay with the same email you use on AKIEED so we can match the payment to your order. Work starts once payment is confirmed.

4. Delivery

   We deliver the report within 24 hours of confirmed payment and completed uploads of your quotations and project details. If we need missing information we ask you, and the clock starts once it's complete.

   Reports are delivered to your AKIEED account, where you can print or save them.

5. Engineering review

   An engineer approves every report before it's delivered. We may use automated extraction to read quotation data, but the engineer checks every item before approving the report.

   The report distinguishes information stated in a quotation from information it leaves out. Missing information doesn't mean the equipment is poor; it means the supplier should be asked.

6. Your obligations

   • The documents you upload are genuine and you have the right to share them with us.
   • You don't upload personal data unrelated to the quotation, such as ID cards or bank details.
   • You keep access to your account secure.

7. Using the report

   The report is yours. You may share it with the suppliers you are comparing or anyone you consult; you may not publish or sell it commercially.

8. Limitation of liability

   The report is an engineering opinion based on the documents provided at the time of review. We are not responsible for a supplier's work, performance, or later changes to prices or equipment.

   To the extent permitted by law, our liability to you does not exceed the amount you paid for the order concerned.

9. Cancellation and refunds

   Our refund policy, published on AKIEED, forms part of these terms.

10. Privacy

    We process your data as described in our privacy policy published on AKIEED.

11. Changes to these terms

    We may update these terms and show the date of the last update at the top. Each order is governed by the terms in force when it was opened.

12. Governing law

    These terms are governed by the laws of the Kingdom of Saudi Arabia, and the competent courts in the Kingdom have jurisdiction over any dispute.

13. Contact and complaints

    Email contact email (added before launch) with your order reference. We reply to questions and complaints within 3 working days.

Last updated: November 11, 2026

The service provider's details (legal name, commercial registration, address and contact email) will be completed before launch.